FAQ2026-03-17T01:12:30+00:00

Frequently Asked Questions

Frequently Asked Questions

Blue Button Transport provides reliable Non-Emergency Medical Transportation (NEMT) for individuals who need safe and dependable transportation to healthcare appointments. Our services help passengers travel comfortably to hospitals, clinics, dialysis centers, therapy visits, and other essential medical services throughout Central Minnesota, including Sherburne, Wright, Stearns, Benton, Ramsey, and Anoka counties. Below are answers to some of the most common questions about our transportation services, scheduling, accessibility, and service areas.

Why choose Blue Button Transport?2026-03-16T03:36:11+00:00

Blue Button Transport is committed to providing safe, reliable, and compassionate non-emergency medical transportation in Central Minnesota. We focus on dependable service for passengers traveling to healthcare appointments across Sherburne, Wright, Stearns, Benton, Ramsey, and Anoka counties.

Our goal is to make medical transportation simple, safe, and stress-free for every passenger.

How much does non-emergency medical transportation cost?2026-03-16T03:35:55+00:00

Transportation costs depend on several factors, including travel distance, service type, and payment method. Blue Button Transport offers services through waiver programs as well as private-pay transportation. Contact us to discuss your transportation needs and receive a quote.

Can a caregiver or family member ride along?2026-03-16T03:35:41+00:00

In many cases, a caregiver or family member may accompany the passenger during the trip. Please let us know during scheduling so we can ensure the vehicle has appropriate seating available.

Do you provide transportation for recurring medical treatments like dialysis?2026-03-16T03:35:25+00:00

Yes. Blue Button Transport frequently provides transportation for patients who require regular medical treatments, including dialysis appointments and ongoing therapy sessions. Reliable transportation is critical for these recurring healthcare visits.

Are your drivers trained to assist passengers?2026-03-16T03:35:10+00:00

Yes. Our drivers are trained to assist passengers safely while maintaining professionalism and respect. We focus on providing dependable transportation for individuals traveling to healthcare appointments throughout Central Minnesota counties.

Are your vehicles wheelchair accessible?2026-03-16T03:34:55+00:00

Yes. Our fleet includes vehicles designed for accessible medical transportation, including passengers who use wheelchairs or mobility devices. Vehicles are equipped with safety features that ensure secure and comfortable transportation.

Do you offer private-pay medical transportation?2026-03-16T03:34:35+00:00

Yes. In addition to waiver services, we offer private-pay non-emergency medical transportation for individuals who need reliable transportation to medical appointments, therapy sessions, hospital visits, and other healthcare services.

Do you accept waiver transportation services?2026-03-16T03:34:19+00:00

Yes. Blue Button Transport works with waiver programs and case management services that provide transportation assistance for individuals attending medical appointments and healthcare services. If you are a case manager or coordinator in Sherburne, Wright, Stearns, Benton, Ramsey, or Anoka County, please contact us to arrange transportation.

How far in advance should I schedule transportation?2026-03-16T03:34:03+00:00

We recommend scheduling your transportation several days in advance whenever possible. Advance scheduling allows us to coordinate drivers and vehicles efficiently while ensuring passengers arrive on time for medical appointments across Central Minnesota.

How do I schedule a ride with Blue Button Transport?2026-03-16T03:33:48+00:00

You can schedule non-emergency medical transportation by contacting Blue Button Transport directly. Many clients are scheduled through case managers, guardians, or healthcare providers, but individuals and families may also arrange transportation themselves.

Scheduling in advance helps ensure vehicle availability.

Who can use non-emergency medical transportation?2026-03-16T03:33:24+00:00

NEMT services are available to individuals who need assistance traveling to medical appointments due to mobility challenges, medical conditions, or lack of transportation. Many passengers are referred through case workers, healthcare providers, guardians, or waiver programs, but private-pay clients may also schedule transportation directly.

Do you provide transportation to hospitals and clinics?2026-03-16T03:33:08+00:00

Yes. We provide reliable medical appointment transportation to hospitals, medical clinics, dialysis centers, therapy facilities, and other healthcare providers throughout Sherburne, Wright, Stearns, Benton, Ramsey, and Anoka counties.

Our goal is to help patients reach their medical appointments safely and on time.

Do you provide wheelchair transportation?2026-03-16T03:32:47+00:00

Yes. Blue Button Transport provides wheelchair-accessible transportation for individuals who use wheelchairs or mobility devices. Our vehicles are equipped with proper wheelchair securement systems to ensure safe and comfortable travel to medical appointments across Central Minnesota and surrounding counties.

What areas does Blue Button Transport serve?2026-03-16T03:32:26+00:00

• Sherburne County

• Wright County

• Stearns County

• Benton County

• Ramsey County

• Anoka County

We transport passengers to medical appointments, hospitals, rehabilitation centers, and healthcare facilities within these counties and surrounding areas.

What is Non-Emergency Medical Transportation (NEMT)?2026-03-16T03:32:05+00:00

Non-Emergency Medical Transportation (NEMT) is a specialized transportation service for individuals who need assistance traveling to medical appointments but do not require an ambulance. Blue Button Transport provides safe and reliable NEMT services for patients traveling to hospitals, clinics, dialysis centers, therapy appointments, and other healthcare visits throughout Central Minnesota, including Sherburne County, Wright County, Stearns County, Benton County, Ramsey County, and Anoka County.

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