Frequently Asked Questions
Are you a taxi/uber/lyft company?
No. We do not offer same day transportation, as we are a specialized scheduled transportation service
How do I schedule a ride?
Well, it is not a simple question. You have to have a referral filled out and we would contact you once the referral is submitted to see if we can accommodate your request.
How far in advance do I need to schedule a ride?
Typically, we need a week's notice. You are free to request on short notice, but it is not guaranteed.
How do I cancel a ride?
You would need to call or text Blue Button Dispatch at
How do I see if I qualify for services to be transported?
⦁ If you are on waivered services, a guardian or case worker must fill out a referral form.
⦁If you are a private pay client, you can contact us directly.
Are your drivers trained in providing assistance to people of different abilities?
Our drivers are trained in securing wheelchairs for those that are in need.
Do you have to be on a waiver to receive transportation services from Blue Button?
No. We also can take private pay.
Do you provide transportation for medical appointments?
Yes. We provide transportation for medical appointments.